Compliance Policy

COMPLAINT PROCESS POLICY OF RIGARDYOU.COM

We Want to Know!

If you believe anyone is violating (1) any law; or (2) any Company policy such as inappropriate conduct, we need to please know about it immediately using this form (https://rigardyou.com/report-an-abuse/).

You can also find this form anytime in the menu of this site, and in the footer.

There are multiple options for you to let us know about your concerns:

  • Online, for registered users: Our Admin allows you to submit your concerns online 24/7; Use this form for contacting us! You can find it also in the main menu opf the website named as “Report an Abuse“ when you will logged in.
  • Online, reserved to our registered  form: Any other abuse or infringement of the rules of this site can be submitted with this form, when you will logged in.
  • Online, free to not registered users: for the not-registered users, you can write to our admins indicating the type of infringement or non-compliance with our Terms and Conditions of Use using this form.

 

Timing is Crucial

Please notify the Company promptly if you are aware of any violations of law or Company policy. Prompt reporting will serve to enhance the Company’s ability to investigate effectively and to preserve important evidence for future proceedings, including, for example, legal and disciplinary proceedings.

 

Confidentiality is Critical

Confidentiality is critical to help ensure all concerns and complaints are reviewed and (as appropriate) investigated objectively and fairly to everyone involved. Please know that all concerns and complaints are important to us; however, depending on the nature and complexity of the issue, it will take time to evaluate the concern. Subject to all laws and Company policies, we will keep you apprised of developments. Please know that in some circumstances we may not be able to share with you the resolution or specific actions taken by the Company.

 

Anonymous Complaints

Please know that all complaints are reviewed and handled with care and concern for our employees. If a concern is reported anonymously, it will be reviewed to the extent possible. However, anonymous complaints may affect the Company’s ability to investigate and respond effectively.

 

No Retaliation

No one may be discouraged from notifying the Company of any complaint or concern. If you believe that you or anyone that has filed a claim is receiving any type of negative treatment as a result of notifying the Company of a concern, please notify us by filling this form.

 

Process for Review

Our staff will take care of randomly analyzing user profiles and uploads, as well as entering anonymously in GHOST mode in the shows in progress to check that the rules of the Terms and Conditions of Use described and accepted on the site have not been broken.
These rules and conditions of use are valid as a “point and click” e-contract.
Any complaints can be forwarded using the communication form with the admins. As already written, we remind you, however, that the admins of the site are responsible for assessing compliance with the rules indicated in the Terms and Conditions and accepted during registration.
Any infractions reported will be analyzed by our admins, and will be treated in various ways at their sole discretion.

 

Review of the Registration

Our admins will evaluate, at their sole discretion, which Performer accounts can be activated after an analysis process lasting up to 15 business days.
After the review of the registration, the User will receive a confirmation/rejecting e-mail.
Any discrepancies in filling in the registration fields and/or unclear images of the documents required for registration will be rejected by our admins.
Notice that the acceptance of our Terms and Conditions of Use constitutes a contract between Simakks Ltd. and its registered users (e-contract “Point and Click” type).
The registration form will NOT be activated without acceptance of the Terms and Conditions during registration, therefore it will be assumed that every member of our site has read, understood and accepted our Terms and Conditions of Use. This acceptance constitutes an e-contract, and therefore will have legal value. You can download a copy of the Terms and Conditions of Use signed by you by clicking on the printer on the Terms and Conditions of Use page.

 

Possible Actions Taken

Our staff will evaluate the type of infringement committed, and depending on its seriousness, will be able to:
1. Delete the multimedia material on the site or stop the live streaming transmission. In this case, our staff will send a warning email to the user (client or performer) asking him to respect the Terms and Conditions signed during registration in the future.
2. Cancel the user account, without returning any credits already accumulated and without crediting the tokens to other accounts. We usually avoid this intervention, but in the most serious cases we could be forced to close the user account.
3. In the most serious cases, we may ban the user’s IP and warn the authorities responsible for monitoring online crimes. Keep in mind that we could appear as a civil party in any proceedings that damage the good name and reputation of our site and their members.

 

Conflicts of Interest

Please know that your concerns will only be shared with Company individuals that need to know about the issue in order to appropriately and adequately review and investigate the concern. In the event your concern involves an individual that would typically be involved or made aware of such a concern, please know that the Company will take all reasonable steps to avoid any conflicts of interest. We have processes in place to allow alternate individuals evaluate the concern when potential conflicts of interest arise. Typically, Admins and only individuals relevant to the concern will be involved in the investigation. Our legal department may be involved as well depending on the nature and complexity of the concern. Please let us know of any potential conflicts of interest that you believe may or actually exist.

 

Timing

Each concern and complaint are unique and important to us. Therefore, it is impossible to provide a specific timeline for resolution of all complaints and concerns. However, Admins will begin its review and investigation process usually within three (3) business days of receiving the complaint or concern. Depending on the number of individuals involved and complexity, the investigation can take up to 7 (seven) business days.

 

Your concerns are important to us! We are here to help.

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RTA Protection
WARNING - The contents of this site are reserved exclusively for adults. Textual material, links, media and video shows are not fully moderated and may have textual contents and accompanying images/videos/shows for adults. 2. This site has no agents. By accessing the site and using our services, the user accepts the terms and conditions of use and undertakes to inform himself of any changes or additions and to use the site in accordance with them. All the activities, images, videos and material loaded on this site are published on an independent initiative and under the exclusive responsibility of the registered users. The publication of the aforementioned media and the live show has not been subjected to any prior assessment by rigardyou.com. The latter, therefore, will not be in any way responsible for the truthfulness, lawfulness, respect for property rights, legality and/or any opposition to public order or morality, of the contents posted online. xxxprornlivestreaming.com offers a service of publication and live show on the Internet without playing any role of interposition, mediation and intermediation between users. Please, read Terms of Use for fully details.

PAYMENTS FOR PERFORMERS

  • To be paid, the performers must accumulate at least 3500 tk€, which will be spent by their clients.
  • It doesn't matter how soon they hit this threshold, so performers won't lose their credits if they have downtime.
  • Once a performer reaches an amount of 3500 tk€ (or higher), the equivalent amount of tokens will be paid by us within 15 working days according to the methods chosen during registration.
  • Once the payment has been made by us, your credit will be resetted to zero.
  • The Performer will not have to do anything, we will operate payments twice in a month (if theresold of 3500 tk€ will be reached).

VALUE OF TOKENS (tk€) FOR PAYMENTS IN REAL MONEY

  • The value of tk€ is 10 tk€ per 1€ (1€ = 10tk€).
  • Therefore, the amount paid to the performer will be equal to the number of tk€/10 calculated by default.
  • For example, an accumulated credit of 4332tk€ will give rise to a payment from us of 433€.

FREQUENCY OF PAYMENTS

  • Performers who accumulate or exceed 3500 tk€ will be paid within 15 working days.
  • Performers who accumulate less than 3500 tk€ will have to reach the threshold of 3500 tk€ or more to be paid. The payments will be sent in €.

EARNINGS OF PERFORMERS

  • Our company retains 50% of the tokens earned by the performers for the use of our services and out-of-pocket costs. The other 50% of tokens will be assigned to the performers' virtual wallet (without any cost).
  • The tokens displayed by the performer are already inclusive of the aforementioned 50% deduction, therefore the earning tokens displayed by the performers are effective.
  • I.E.: You set 50 tk€/minute the live show cost. You'll earn 25 tk€ for minute, the others 25 tk€ will be deducted in real time when the live show is working.
  • I.E.: Someone gives you a gif of 200 tk€ for your professionalism. You'll earn 100 tk€, the other 100tk€ will be deducted in real time when the gif is sent.

 

YOUR BALANCE

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